FAQ

Have questions?

Please contact me with any queries and I will get back to you shortly.

GST

All prices in the shop are inclusive of GST.  GST for each item is shown in the Shopping Cart.

Shipping

All deliveries are sent via Australia Post in standard satchels. Delivery timeframes are below, but these are affected during peak times such as Christmas and the lead-up to it.

Express Post satchels

The next guaranteed day of delivery for Express Post items posted before closing time on the business day before a public holiday will be the next business day after a public holiday. This applies for all items sent to and from locations within the national, state Express Post networks.

Service operates between all capital cities (except Darwin and in Perth CBD only) and some major centres.

Outside metropolitan areas guaranteed service is to and from townships only.

If your item is for an address outside the Express Post network, Australia Post uses the fastest possible transport links, but it won’t be covered by Next Day Delivery guarantee.

 Parcel Post satchels

Delivery in 2 or more business days after posting.

Coverage – all of Australia.

Sending to same state:
Metro – up to 2 business days
Country – up to 5 business days

Sending interstate:
Metro – up to 3-6 business days, depending on lodgement and destination points
Country – Please ask at your local Post Office

Tracking

The ID of parcels can be tracked using the Australia Post article tracking page available on the following link:

https://auspost.com.au/parcels-mail/track.html#/track